Part Time Front Desk Assistant- Eastway Regional Recreation Center (19hr/week)
About The Position
Mecklenburg County Park & Recreation is hiring a part-time Front Desk Recreation Assistant at Eastway Regional Recreation Center. The position supports front desk operations, membership promotion and enrollment, communication of facility policies, facility tours, and customer service. The assistant may also help with recreation activities and special events. The preferred candidate is committed to providing exceptional customer service to visitors. The position works a varying schedule of 19 hours per week, potentially including daytime hours, evenings, weekends, and holidays according to business and facility needs. Applicants may also be considered for similar roles at other Park and Recreation locations if they meet the qualifications.
Requirements
- High school diploma or equivalent.
- A valid North Carolina or South Carolina driver's license and County Driving Privileges.
- CPR/First Aid certification.
- General knowledge of computer applications, including Microsoft Office Suite.
- Knowledge of recreational programming and instruction.
- Ability to apply classroom knowledge through hands-on activities.
- Ability to develop and enforce classroom rules and safety procedures.
- Ability to manage multiple tasks concurrently.
- Ability to organize and present demonstrations in an area of specialization.
- Demonstrated adaptability, applied learning, trust-building, communication, customer focus, initiative, and safety awareness.
Nice To Haves
- Commitment to delivering exceptional customer service experiences for all visitors.
Responsibilities
- Provide customer service and handle funds through telephone, email, website, social media, and in-person interactions concerning information, program registration, center daily use, and rentals.
- Ensure the safety of participants and spectators and administer first aid when necessary.
- Enforce rules and regulations.
- Collect fees and take registrations for recreational programs and facility rentals.
- Assist with light maintenance of facilities and recreational areas.
- Assist with recreational programs for all ages.
- Handle inquiries and complaints from the public.
- Assist with special events and field trips.
- Promote memberships, assist with enrollment, communicate facility policies, and give facility tours.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
