Front Desk Receptionist (Full Time)
Fiddler s Elbow Golf And Country Club Inc•Bedminster Township, NJ
•$0 - $22•Onsite
About The Position
Fiddler's Elbow is seeking a Front Desk Receptionist to join their team. This role is responsible for meeting the needs of Members and Guests during their experience at Fiddler’s Elbow, serving as the first point of contact. The club hosts a wide range of events and activities, offering an inspiring environment for career growth.
Requirements
- High School Graduate
- Proficient in use of computers to include Microsoft Office Suite
- Must be able to communicate in the predominant language of our Members and Guests
- Must be at least 18 years of age
- Must be able to communicate and understand the predominant language of our members and guests
- Must be a team player; possess the ability to collaborate and work well with others
- Must possess the ability to work effectively under pressure and maintain excellent service standards
- Must have excellent listening skills and an eagerness to provide excellent service
- Ability to handle many tasks at once
- Ability to reach, bend, stoop, wipe and lift to perform job functions
- Manual dexterity to operate a computer and other common office equipment on a constant basis
- Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis
- Ability to work in a fast-paced environment and remain calm under pressure
- Ability to work for extended periods of time while standing
Nice To Haves
- Previous employment in the hospitality industry preferred
Responsibilities
- Greet Members and Guests immediately upon arrival
- Provide a warm welcome and a fond farewell
- Answer telephone, take messages and direct calls to appropriate extensions
- Respond to Guest Inquiries via Email
- Provide schedule and other Club information to Members, Guests and staff
- Take reservations for events/dinner, assist in the creation of floor plans and ensure Member’s sign checks at time of event
- Assist with hostess responsibilities
- Direct and whenever possible escort Members to destinations in Club
- Enforce club rules; including dress code
- Ensure work area, coat closet and reception area is kept neat and clean
- Be knowledgeable of Club services, hours of operation, directions to and from Club and basic event information
- Assist with tracking daily To-Go orders
- Assist with Club Events, i.e., Floor Plans, Reservation Lists, CHITS (receipts) & Name Cards
- Exercise judgment while handling guest inquiries, and respond promptly with accurate and thorough information according to the individual needs of Members and Guests
- Cut and arrange name tents for tables for reservations
- Prepare Weekly Special Menus (Sea to Table & Steak House Night)
- Send morning agenda to Club personnel via Outlook
- Perform other duties as assigned by Manager
Benefits
- Competitive pay
- 2 days off per week
- Career advancement opportunities within our Club Development and Continuing Education
- Golf, Paddle/Tennis, and Fitness Privileges
- Paid Sick Leave
- PLUM Benefits
- Annual Summer and Holiday staff events
- 401(k) Plan, eligibility after 1 year of employment
- Comprehensive healthcare, dental and vision package
- Flexible Spending & Dependent Care Accounts
- Paid Time Off (Vacation and Holiday)
- Life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
