Front Desk Receptionist

AICA Orthopedics, P.C. • Jonesboro, GA

22h • Onsite

About The Position

This is a unique opportunity for a Medical Receptionist with cross-training as a Therapy Technician at AICA Orthopedics, Georgia's leading orthopedic practice with over 25 years of service and 21 locations. The role is perfect for professionals seeking healthcare career growth within a growing team of over 400 professionals specializing in injury recovery and orthopedic care. The position involves greeting patients, scheduling appointments, verifying insurance, processing payments, managing patient records using EMR systems, answering phones, and coordinating with the medical team. Additionally, the role includes cross-training to assist chiropractors with patient treatments, guiding patients through therapeutic exercises, documenting patient progress, and maintaining clean treatment areas.

Requirements

• 2+ years medical front desk experience
• EMR systems proficiency
• High school diploma
• Strong multitasking and problem-solving skills
• Reliable transportation

Nice To Haves

• Bilingual Spanish
• Orthopedic or Personal Injury experience
• Healthcare clinical support experience

Responsibilities

• Greet patients and schedule appointments
• Verify insurance and process payments
• Manage patient records (EMR systems)
• Answer phones and coordinate with medical team
• Assist chiropractors with patient treatments
• Guide patients through therapeutic exercises
• Document patient progress and responses
• Maintain clean treatment areas

Benefits

• Medical
• dental
• vision
• 401k
• Career growth: Structured advancement opportunities
• Stable schedule
• Comprehensive training in both roles
• Performance bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED