Front Desk Receptionist

COMPREHENSIVE EYECARE PARTNERS LLC GROUP•Seattle, WA

1d•Onsite

About The Position

As a Front Desk Receptionist at Comprehensive EyeCare Partners, you will have the opportunity to positively impact patients' lives daily. This role involves adjusting your communication approach to meet individual patient needs, focusing on clear communication and accurate medical record details. A high level of attention to detail and patient focus is essential for this position. Comprehensive EyeCare Partners is one of the nation's largest vision care management service organizations, dedicated to providing best-in-class practice management and administrative services to affiliated physicians and practices, supporting their mission to deliver clinical excellence and optimize the patient experience.

Requirements

1-year experience in a fast-paced environment focusing on patient care OR customer service
Proficient in MS Word, Outlook, and Excel

Nice To Haves

High school diploma or GED
Healthcare experience
Data entry and medical office software knowledge

Responsibilities

Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler.
Greets and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate.
Coordinates referrals for patients through insurance and other physician offices.
Collects payment from patients and reconciles daily cash reports.
Other duties as assigned.