Front Desk Receptionist - Night Shift
Touchmark•Appleton, WI
•$18 - $19•Onsite
About The Position
As a NOC Front Desk Receptionist, you’ll be the first point of contact for residents, guests, and team members overnight. You’ll warmly welcome and direct visitors, answer calls, and provide information with professionalism and care. You’ll also monitor the lobby and community entrances to ensure a safe and secure environment while offering support to residents who may need assistance during nighttime hours. This role is perfect for someone who enjoys creating a welcoming, helpful, and professional first impression of our community.
Requirements
- Sincere commitment to memorable customer service and hospitality
- High school diploma or equivalent
- Strong communication skills and a professional, welcoming demeanor
- Ability to multitask while managing phones, visitors, and resident needs
- Basic knowledge of Microsoft Office and office equipment
- Ability to maintain tact, patience, and confidentiality when working with residents, families, and team members
- Flexibility to work a rotating weekend schedule
Nice To Haves
- Experience as a receptionist, administrative assistant, or in customer service/hospitality preferred
Responsibilities
- Warmly welcome and direct visitors
- Answer calls
- Provide information with professionalism and care
- Monitor the lobby and community entrances to ensure a safe and secure environment
- Offer support to residents who may need assistance during nighttime hours
Benefits
- On-Demand Pay – access your earnings as you earn them
- Affordable on-site meals
- Generous Paid Time Off (PTO)
- Competitive pay + $1/hour NOC shift differential
- Comprehensive benefits for team members working 30+ hours/week
- 401(k) with company match (up to 3%)
- Company-paid holidays (with double-time pay when you work them!)
- College scholarships for long-term team members’ children
- A workplace where you’re valued and your work matters
- Health, dental, and vision insurance plans for employees and eligible dependents
- Education assistance
- Bonus and retirement plans
- Health care, dependent care, and commuter Flexible Spending Accounts
- Employee Assistance Program
- Supplemental insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
