Bilingual Front Desk Receptionist (Joliet)

DENTAL DREAMS • Joliet, IL

4d • Onsite

About The Position

Dental Dreams LLC is hiring a Front Desk Receptionist in Joliet, Illinois. The role focuses on scheduling appointments, assisting with operational goals, and providing excellent service to patients. The ideal candidate is bilingual in Spanish, has strong customer service skills, and is passionate about helping others. The receptionist works as part of a team in a fast-paced office environment and helps maintain a clean, professional setting. Dental Dreams LLC provides dental services in modern facilities, with a mission to serve underserved communities.

Requirements

• Bilingual in Spanish.
• Customer service experience.

Nice To Haves

• Experience with Dentrix and/or Eaglesoft.

Responsibilities

• Maintain a high level of customer service.
• Work as part of a team, emphasizing communication.
• Schedule patient appointments in accordance with monthly and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Benefits

• Competitive compensation and pay.
• Medical insurance.
• Vision insurance.
• Free dental treatment at Dental Dreams locations.
• Paid time off (PTO) and vacation time.
• 401(k).
• Life insurance.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed