Front Desk Receptionist

South Coast DermatologyWeymouth, MA
Onsite

About The Position

South Coast Dermatology is seeking a full-time Front Desk Receptionist to join their exceptional team. This role is crucial to the practice's success, involving managing patient check-ins, scheduling, referrals, insurance, and other related duties. The ideal candidate will be detail-oriented, organized, and passionate about customer service, contributing to a culture that emphasizes respect, professionalism, and employee well-being. The position offers a healthy work-life balance with a Monday through Friday schedule.

Requirements

  • Experience in customer service or a relative field
  • Familiarity with healthcare processes and systems
  • Proficiency in using electronic health record (EHR) systems for managing patient data
  • Resides in or the ability to relocate to East Weymouth, MA 02189 before starting work
  • Ability to work independently as well as part of a team
  • Great attention to detail with strong organizational skills
  • Excellent communication skills, both written and verbal

Nice To Haves

  • Having front desk experience is a plus but not mandatory

Responsibilities

  • Manage checking patients in
  • Scheduling
  • Referrals
  • Insurance and other related duties
  • Greeting patients and assisting them at the front desk upon check in and out
  • Diligently follow up on all aspects of their visit with professionalism and care
  • Provide excellent customer service

Benefits

  • Health insurance
  • 401(k) with employer match
  • Paid time off (PTO)
  • Holiday bonuses
  • Free parking
  • Employee appreciation events
  • Free lunches
  • Professional development
  • Discounted skincare products
  • Discounted cosmetic procedures
  • Company-provided scrubs
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