Front Desk Receptionist

Snapscale

8d • Onsite

About The Position

Rockstar Healthcare Virtual Assistants Wanted 📍 Onsite – Mérida, Mexico Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices. This is a professional, long-term onsite role focused on patient care and operational excellence — not sales, not cold calling, and not a call center environment. Snapscale has supported healthcare providers since 2017. The Mérida team is a dedicated delivery center built for long-term growth.

Requirements

• Experience in a clinic, doctor’s office, hospital, or medical billing OR High-end customer service professionals with excellent phone presence
• Minimum of 2 years of experience in a healthcare setting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using healthcare management software.
• Ability to work effectively in a team-oriented environment.
• Attention to detail and problem-solving skills.

Responsibilities

• Answer inbound patient calls
• Schedule and confirm appointments
• Navigate EMRs
• Verify insurance benefits (VOB)
• Support prescription refill workflows

Benefits

• Competitive salary based on experience
• Paid training and statutory benefits
• Consistent full-time schedule aligned with U.S. business hours
• Stable, onsite role with long-term growth opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed