Receptionist - Coral Gables

The Palace Group • Coral Gables, FL

1d • Onsite

About The Position

Luxury Senior Living Communities in Coral Gables, Kendall & Homestead is looking for a Front Desk Receptionist for its Palace at Coral Gables Luxury Independent Living for Active Adults. This community was recognized as the Best Independent Living Community in the US by the National Associated of Home Builders in 2014. The #1 priority of this position is to answer phones, make the best first impression, and provide effective customer service. The role involves promoting positive public relations with residents, family members, and guests, interacting with residents, greeting visitors, directing visitors to proper locations, being attentive to surroundings and helping as necessary, and providing clerical support for the administrative staff.

Requirements

• Excellent communication skills, both verbal and written in English & Spanish.
• Able to operate a multi-line telephone system.
• Computer literate with extensive knowledge of Microsoft programs.
• High school degree or equivalent required.
• Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
• Must enjoy teamwork.

Nice To Haves

• Previous experience in work involving public contact such as customer service.
• College education preferred.
• Polite, responsible, outgoing, punctual, always on time, resourceful, very accurate and detail-oriented.
• Flexible as to work schedule.
• Must be available to work on weekends, holidays & in emergencies.
• Must be able to work under pressure and multi-task.
• Self-motivated with a strong work ethic and the ability to work independently AND as a team member.

Responsibilities

• Answer phones with proper phone etiquette and direct all calls in a polite and friendly manner to the appropriate person.
• Monitor the doors as to incoming and outgoing persons.
• Maintain lobby area in an orderly manner, free from clutter at all times.
• Report unusual incidents to management.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED