Front Desk Receptionist

The Orthopaedic Institute • Jupiter, FL

6h • Onsite

About The Position

The Receptionist role is responsible for providing patient-oriented service in a back office setting. This position performs a variety of clerical and administrative duties related to the delivery of patient care and other back office duties as required in a fast-paced, customer-oriented clinical environment.

Requirements

• High School Diploma or equivalent
• Excellent customer service skills
• Teamwork
• Comfortable working in fast paced environment
• Ability to multitask
• Excellent communication skills, both verbal and written
• CPT codes and ICD-10 coding

Nice To Haves

• Minimum one year customer service experience in a medical office environment
• Proficient with computer skills including experience with practice management software

Responsibilities

• Answer the telephone and handle calls in a timely and friendly manner including appropriate documentation of the call
• All pre visit chart prep
• Obtains insurance authorization and verifies coverage prior to patients appointment, notifies patient of the current status
• Manage all out going referrals
• Work effectively with office lead
• Communicate with physician’s staff to insure quality of care
• Maintain operations by following policies and procedures (HIPAA-OSHA)
• Other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees