Front Desk Receptionist | Client Concierge

CPP Careers•Reno, NV

19h•Onsite

About The Position

We are seeking a Front Desk Receptionist/Client Concierge to join our team. This full-time, onsite position involves greeting patients, managing appointments, handling inquiries, and ensuring a positive experience for clients. The ideal candidate will have experience in a customer-facing role, excellent communication skills, and proficient computer skills. You will play a key role in maintaining office flow and client satisfaction.

Requirements

2 Years experience in a customer facing role, medical office or med spa is a plus.
Experience answering phones in an office environment.
Excellent communication, organizational, and management skills.
Must have proficient computer and typing skills.

Nice To Haves

medical office or med spa experience

Responsibilities

Greet and check-in patients upon arrival.
Gather requisite patient information, place in chart, and enter in computer.
Check patients out and collect all fees as required.
Answer incoming phone calls, retrieve messages from voicemail, schedule appointments, record complete messages, and direct callers to the appropriate personnel.
Accurately promote and provide detailed information about sales and special promotions.
Ensure retail products are consistently stocked and well-organized.
Assist with light housekeeping duties maintaining cleanliness as needed.
Ensure comfort of patients in waiting room and cleanliness throughout the office.