Front Desk Receptionist - Rural Health Clinic
About The Position
The front desk receptionist provides clerical support to the office manager and providers, including, but not limited to, reception duties, greeting patients into the clinic, completing required check in process, answering the phone, scheduling patients, document uploads, entering patient records into the EHR. The receptionist assumes responsibility for ensuring that patient activity is recorded accurately and timely using the patient information system. The receptionist ensures the integrity of the medical record, ensuring that forms are correct, charts are filed appropriately, and available to staff. Additional duties include responding to patient and families' request. This position provides indirect patient care and meets the communication needs of the patient/family, office manager, and the providers. Maintains regulatory requirements, clinic policies and procedures, and standards.
Requirements
- Previous experience is preferred
- Knowledge of medical terminology
- High school graduate or equivalent
Responsibilities
- Reception duties
- Greeting patients into the clinic
- Completing required check in process
- Answering the phone
- Scheduling patients
- Document uploads
- Entering patient records into the EHR
- Ensuring that patient activity is recorded accurately and timely using the patient information system
- Ensuring the integrity of the medical record
- Ensuring that forms are correct
- Filing charts appropriately
- Making charts available to staff
- Responding to patient and families' request
- Meeting the communication needs of the patient/family, office manager, and the providers
- Maintaining regulatory requirements, clinic policies and procedures, and standards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
