Front Desk Receptionist
About The Position
As a Front Desk Receptionist, you’ll have an opportunity to make a difference in the lives of our patients each day. You will adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records. This role requires a high level of attention to detail and patient focus. Comprehensive EyeCare Partners (CompEye), with twelve ophthalmology practices across Nevada, Washington, Texas, and Utah, is a leader in delivering exceptional patient eye care. All CompEye practices and teammates subscribe to the following Values and Beliefs: • Patient Focused: Delivering excellent clinical care is our central purpose. In all we do, we consider the impact on patient safety, clinical outcomes, and patient experience. • One Team: We work together collaboratively to get the job done, regardless of role or department. We are all CompEye. We are "one team.“ • Compassion & Kindness: We treat others—including patients, teammates, and partners—the way we’d like to be treated, with active listening and understanding. • Continuous Innovation: We actively seek ways to improve ourselves, the care we deliver, the clinical innovations that support patients, and how we manage the business. • Integrity: We do the right thing even and especially when it’s hard. We hold ourselves accountable. • Results Driven: We deliver with a healthy sense of urgency on what we commit to and do what it takes to get the job done.
Requirements
- 1-year experience in a fast-paced environment focusing on patient care OR customer service
- Proficient in MS Word, Outlook, and Excel
- Data entry and medical office software knowledge preferred.
Nice To Haves
- Healthcare experience preferred
Responsibilities
- Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
- Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
- Schedules appointments and enters appointment date and time into computerized scheduler.
- Greets and directs patients, salespeople, and visitors.
- Registers patients by verifying that patient's record is up to date and accurate.
- Coordinates referrals for patients through insurance and other physician offices.
- Collects payment from patients and reconciles daily cash reports
- Other duties as assigned.
Benefits
- Generous Paid Time Off
- Medical, dental and vision benefits
- Paid Holidays
- Company paid life insurance
- 401(K)
- Paid mileage between practices during work hour
- On-going education available including certification reimbursement
- Discount Programs Including Vision discounts on products and services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
