Front Desk Receptionist

Trusted Doctors•South Riding, VA

2d•Onsite

About The Position

Smiling Faces Wanted! Receptionist for Pediatric Practice Locations: Chantilly & Reston, VA Position: Full-Time Medical Receptionist to float between both offices as needed Schedule: Four 9.5-hour weekdays per week (6:45am to 5pm) + rotating half-day Saturdays (8am to 12pm) Are you energetic, organized, and love working with families? We are a dedicated, high-quality pediatric practice looking for a computer-savvy, patient-friendly, and efficient team player to join our team! If you thrive in a fast-paced environment, possess excellent communication skills, and want to make a meaningful difference in children's lives every day, we want to hear from you.

Requirements

High school diploma or GED required
Minimum of 1 year of experience in medical reception (Required)
1 year of customer service experience (Preferred)
Experience with Electronic Medical Records (EMRs) / Practice Management software is a major plus!
Superb Interpersonal Skills: You are a natural communicator who loves helping people.
Multitasking Ninja: Ability to stay organized, punctual, and level-headed in a bustling medical environment.
Team-Oriented Mindset: Ready to work independently or collaborate with a tight-knit team of medical professionals.
Sharp Skills: Familiarity with basic medical terminology and standard office tech (computers, copiers, fax machines).
Dependability: A stable work history and excellent judgment.

Nice To Haves

Associate degree preferred
1 year of customer service experience

Responsibilities

Provide a professional, friendly greeting to our little patients and their parents.
Answer a high volume of incoming calls with courtesy, professionalism, and care.
Use our scheduling matrix to optimize appointments, maximize provider time, and keep the clinic running smoothly.
Complete the check-in process swiftly, collect copayments/balances, and verify demographic and insurance information.
Scan reports, organize medical records within our Electronic Health Record (EHR) system, and ensure providers have everything they need before a patient encounter.