Weekend and Evening Front Desk Receptionist

The Residence at Presque Isle BayErie, PA
Onsite

About The Position

The Residence at Presque Isle Bay is seeking an organized and professional Front Desk Receptionist to join their team in Erie. This role is crucial as the first impression of the community, serving as an anchor for residents and a warm welcome for visitors. The ideal candidate will have strong multi-tasking skills and enjoy building meaningful connections. The position offers a part-time schedule (20-29 hours per week) with a compensation of $14.00 per hour. Core shifts include weekends (10 am-4 pm) and Tuesdays and Wednesdays (4 pm-8 pm), with the flexibility to pick up additional evening shifts as needed. The role involves a rotating weekend schedule for fairness. The work environment is described as beautiful, overlooking the bay, and is a bright, positive, and bustling atmosphere. The Front Desk Receptionist is the go-to resource for residents, families, and team members, making a daily difference through helpfulness and friendliness. This position offers professional growth by managing various responsibilities that enhance organizational and customer service skills. The team is described as supportive, valuing transparency and collaboration.

Requirements

  • Previous reception, front desk, or strong administrative experience.
  • Ability to manage a multi-line phone system.
  • Patience, articulation, and a thriving attitude in a customer service-focused environment.
  • Strong organizational and multi-tasking skills.
  • Ability to show up on time and take pride in work.
  • Willingness to support the community wherever needed.

Nice To Haves

  • Experience keeping a lobby looking sharp.

Responsibilities

  • Greet residents, family members, and guests warmly as they arrive, managing the sign-in process and directing traffic.
  • Answer and route incoming phone calls efficiently, take accurate messages, and handle general inquiries.
  • Assist with basic office tasks like sorting mail, organizing files, updating logs, and helping other departments with light administrative projects.
  • Maintain a calm, organized front lobby environment and serve as a reliable point of contact for safety and check-in procedures.

Benefits

  • Flexible scheduling
  • Opportunity to pick up evening shifts
  • Rotating weekend schedule
  • Work in a beautiful community overlooking the bay
  • Supportive team environment
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