Front Desk Receptionist

Active Spine and Joint Institute • Northfield, NJ

6d • Onsite

About The Position

Active Spine and Joint Institute is seeking a full-time Front Desk Receptionist to join our expanding multispecialty team of Chiropractors, Occupational Therapists, Nurse Practitioners and Exercise Specialists to be the liaison between providers and patients by explaining prescribed treatment, reviewing insurance benefits and financial responsibility to patients. We currently have openings in our Northfield, NJ location. The position includes 40 hours per week, Monday through Friday. No weekends.

Requirements

• MUST be high energy, outgoing and obtain exceptional communication skills.
• Must be a people person.
• Must be well organized, detail oriented and highly motivated with strong multi-taking skills.
• Insurance verification experience preferred but not required
• Customer service experience
• Friendly, GREAT communicator and willing to take initiative

Responsibilities

• Verify insurance benefits.
• Check out all new patients and schedule them based on the prescribed treatment plan.
• Record and schedule all re-evaluation dates based on treatment plan.
• Review insurance coverage and patient financial responsibility with patients.
• Collect payment for patient treatment plan with the goal of the patient pre-paying for care.
• Prepare patient financial agreements based on prescribed treatment plan.
• Review all financial obligations with the patient and set up payment plan when required.
• Coordinate with the insurance department for scheduling patient procedures once pre-authorization from the insurance company is approved.
• Track and Monitor treatment plans
• Follow-up with patients
• Track and monitor patient re-evaluation appointments to ensure that the prescribed treatment plan has been completed.
• Ensure patient paperwork prior seeing the healthcare provider on re-evaluation day.
• Follow-up with patients that have not completed their prescribed treatment plan.
• Review patient travel card and make sure all prescribed services and products are received by the patient and charges are entered.
• Participate as an active part of morning huddles and weekly team meetings providing patient updates and information.
• Ability to assist patients with exercises and modalities

Benefits

• Paid Holidays
• Paid Time Off
• Health Insurance Benefits
• Dental Benefits
• Retirement Plan
• Employee Discounts
• Bonus System
• Fun, Friendly, Teamwork centered work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed