Front Desk Receptionist

XPEL•Santa Ana, CA

1d•$22 - $24•Onsite

About The Position

We are seeking an energetic Service Coordinator. The right person will enjoy a fast-paced environment, is a proactive problem solver, and strives to be an integral part of the team and the success of the company. They will ensure that people have a pleasant, informed, and professional experience when receiving or inquiring about products and services at XPEL. Since the day XPEL was founded, we’ve strived to provide the best possible products, services, and support for customers and installers alike. With a comprehensive array of offerings for automotive, watercraft, home, and all office applications, there’s sure to be a solution to fit your needs.

Requirements

High School Diploma or GED
3+ year(s) in a similar role
Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
Ability to communicate professionally and effectively
Excellent phone, interpersonal, and organizational skills
Demonstrates a sense of urgency and timeliness
Ability to work independently with limited supervision
Ability to speak, read and write in English

Responsibilities

Greet clients in person and direct the right salesperson
Operator for main phone line and direct to the right salesperson or department
Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services
Assist with creating and maintaining installer schedules and scheduling of customer installs
Creating estimates, invoicing and billing
Reporting and processing of RA’s and payment credits.
Collect Resale tax documents for all locations
Supply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities, and oversee orders for all other designated locations
Assisting the Market Manager with administrative and office work as needed
Coordinate Uber transportation for clients as necessary