Front Desk Receptionist

USPI • Houston, TX

11d • Onsite

About The Position

The Front Desk Receptionist interfaces with patients and families, physicians and staff; Admit patients and process their paperwork; Update patient demographics/information in system; Collect monies due and document in the billing system; Handle funds per office procedure. Answer incoming phone calls.

Requirements

• High school diploma or GED
• Minimum 2-3 years of hospital or medical office experience
• Knowledge of The Joint Commission Standards
• Ability to use time wisely in preparing work areas to meet high-paced demand
• Show a genuine desire to work and improve the center as a whole
• Must be detail oriented
• Must be able to communicate verbally and non-verbally in a professional manner
• Must be able to adhere to hospital financial and admitting policies
• Ability to promote positive relationships with patients and staff
• Must know insurance verification and collection processes
• Must have problem solving and decision-making skills
• Professional appearance
• Must demonstrate excellent phone etiquette and exceptional customer service skills

Responsibilities

• Interface with patients and families, physicians and staff
• Admit patients and process their paperwork
• Update patient demographics/information in system
• Collect monies due and document in the billing system
• Handle funds per office procedure
• Answer incoming phone calls

Benefits

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED