Front Desk Receptionist
About The Position
Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun. This is the “Road Most Traveled” and the “Road Most Successful.” Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five-Star customer service experience”. With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs. At Open Road we know our employees, and their achievements, drive our culture and success.
Requirements
- Greeting guests with a warm, cheerful attitude.
- Operating multi-line systems, answering incoming calls, and directing them properly.
- Processing payments
- Performing light data entry.
- Juggling phones, guest check-ins, and administrative tasks.
- Ability to communicate effectively with others
- Time management skills
- Ability to type efficiently to enter accurate information into tracking system
- Basic Computer skills
Nice To Haves
- upbeat & empatheric personality
- reliable
- organized
- works well under pressure
Responsibilities
- Respond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote.
- Answer all incoming calls and chat/call requests promptly.
- Set confirmed appointments.
- Complete your daily scheduled contact tasks.
Benefits
- BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance
- BONUSES - Rewards achievement of specific business goals, in eligible positions
- wellness coverage
- optional benefits
- income protection
- 401(k)
- purchase programs
- Medical, Dental and Vision Plans
- Vacation Time / Personal Time
- Short and Long Term Disability
- Life Insurance
- 401(k) Retirement Plan with employer match
- Manufacturer Certifications
- Leadership Training Programs
- Vehicle Purchase Discounts
- Wellness Initiatives
- Volunteer Time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
