Front Desk Receptionist
About The Position
Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism, fostering an environment that supports innovation, accountability, growth, and fun. This part-time Front Desk Receptionist role involves customer service, phone management, cashiering, data entry, and multitasking. The ideal candidate will possess an upbeat and empathetic personality, be reliable, organized, and capable of working well under pressure; the company is willing to provide training. Open Road Auto Group operates over twenty-five automotive facilities, including seventeen dealerships across the New York/New Jersey metropolitan area, and is recognized as one of the largest automotive groups in the nation. With over 50 years of experience, the company specializes in providing new and pre-owned vehicles and aims to deliver a “Five-Star customer service experience.” Their mission is to remain a premier automobile retailer, offering excellent opportunities for team members, customers, and communities, by developing a highly motivated, world-class workforce dedicated to customer satisfaction. The company emphasizes that employee achievements drive its culture and success.
Requirements
- Greeting guests with a warm, cheerful attitude (Customer Service).
- Operating multi-line systems, answering incoming calls, and directing them properly (Phone Management).
- Processing payments (Cashiering).
- Performing light data entry (Data Entry).
- Juggling phones, guest check-ins, and administrative tasks (Multitasking).
- Ability to communicate effectively with others.
- Time management skills.
- Ability to type efficiently to enter accurate information into tracking system.
- Basic Computer skills.
Nice To Haves
- Upbeat & empathetic personality
- Reliable
- Organized
- Works well under pressure
Responsibilities
- Respond to incoming e-mail with an attempted phone call, followed up with a series of outgoing e-mails that end in a price quote.
- Answer all incoming calls and chat/call requests promptly.
- Set confirmed appointments.
- Complete your daily scheduled contact tasks.
Benefits
- BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance
- BONUSES - Rewards achievement of specific business goals, in eligible positions
- BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), and purchase programs
- Medical Plans
- Dental Plans
- Vision Plans
- Vacation Time / Personal Time
- Short and Long Term Disability
- Life Insurance
- 401(k) Retirement Plan with employer match
- Manufacturer Certifications
- Leadership Training Programs
- Vehicle Purchase Discounts
- Wellness Initiatives
- Volunteer Time
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
