Front Desk Receptionist (Dermatology) Alcoa, TN

Anne Arundel Dermatology•Alcoa, TN

3d•Onsite

About The Position

At Anne Arundel Dermatology, we provide exceptional care to our patients and each other. Founded over 50 years ago with a mission to offer the highest quality and full spectrum of medical, surgical, and esthetic skin care services, Anne Arundel Dermatology has grown to become a leading provider in the Mid-Atlantic and Southeastern states. With over 250 clinicians and 110+ locations across 7 states, we are a thriving, growing organization seeking talented individuals to join our team. We are committed to the continuous training and education of our physicians and staff, staying at the forefront of dermatological advancements, including ongoing research, emerging treatments, new medications, and prevention methods. Anne Arundel Dermatology offers more than just a job; we provide intensive hands-on training and long-term career growth opportunities from within.

Requirements

High School Graduate or GED (required)
Excellent customer service and communication skills
Knowledge of HIPAA standards
Must be able to manage multiple tasks simultaneously
Excellent organizational and time management skills
Ability to function well in a fast-paced and at times stressful environment
Detail-oriented
Working knowledge of multi-line phone system
Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc.)
Intermediate computer skills and experience in EMR utilization
Fluent in English
Ability to sort and file materials correctly alphabetically or numerically
Ability to travel to and provide coverage for other local offices as-needed
Sitting, some standing, stooping and reaching
Manual dexterity sufficient to operate a keyboard
Correctable vision to 20/20 and hearing within a normal range for telephone contacts
Lifting and carrying up to 30 pounds

Nice To Haves

1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred)
Previous experience in Dermatology (preferred)

Responsibilities

Coordinate the flow of patients through the office.
Assist patients with payments.
Help with billing and insurance information.
Schedule appointments.
Maintain patient charts.
Perform various other administrative tasks.
Greet patients and complete their check-in and check-out process.
Enter new patient information into the computer.
Review patient charts for accuracy and verification.
Ensure all signatures have been obtained.
Collect payments as necessary.
Greet each patient in a pleasant and professional manner.
Screen calls, schedule appointments and referrals.
Take accurate, concise phone messages.
Enter complete patient demographics when making appointments.
Evaluate chart data to verify all information has been received, completed, and signed.
Check-in and check-out patients.
Track patients in the reception area and communicate with patients as needed.
Proactively collect patient payments.
Update product inventory weekly.
Treat patients with dignity and empathy.
Fulfill inventory orders.
As closer – run end of day reports & balance payment totals.
Distribute incoming reports and correspondence in patient charts.
Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately.
Assist other staff as needed.
Perform other duties assigned as deemed necessary by management.

Benefits

Medical, Dental & Vision insurance – effective 1st of the month after date of start
Short-term and long-term disability
Voluntary life (employee, spouse, and child)
Critical Illness
Hospital Indemnity – Effective the 1st of the month following date of hire
Company provided Basic Life/AD&D insurance
Paid time off
Paid holidays
Retirement Savings account
Employee discount on cosmetic services and products