Sunrise Dermatology - Front Desk Receptionist - Daphne
About The Position
Sunrise Dermatology, an AQUA Dermatology portfolio practice, has remained dedicated to providing the highest level of comprehensive, personalized dermatologic care for patients of all ages in south Alabama and along the Gulf Coast since 2011. We are a full-service dermatology practice specializing in medical, surgical, and cosmetic dermatology. With two fellowship-trained Mohs surgeons on staff, we offer on-site diagnosis and treatment of skin cancers at our Skin Cancer Surgery Center. Medical Receptionists are the first point of administrative contact for patients in the office. They perform a variety of essential office functions, such as greeting patients, scheduling appointments, and checking patients in and out.
Requirements
- High School Diploma or equivalent.
- Excellent oral communication skills; effective communication.
- Must be able to work well independently but ask for help when needed—the ability to analyze and interpret information, and interact and decipher information telephonically and electronically.
Nice To Haves
- 1 -2 years of medical office experience preferred.
Responsibilities
- Greets and welcomes patients upon arrival for their appointments.
- Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment, and accurately collects and applies payments for services and products.
- Answers the phone in a polite, consistent manner, using proper telephone etiquette; directs calls as necessary.
- Facilitates patient flow by notifying clinical staff of arrivals, monitoring potential delays, communicating with patients and staff, and checking patients in and out for their appointments.
- Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
- Learns new products and maintains an accurate inventory of all items.
- Ensures a positive patient experience through excellent customer service.
- Verifies patient health benefits with approved healthcare companies.
- Responsible for scheduling appointments
- Sends out and receives medical records and referrals for patient care.
- Keeps the reception area clean and organized.
- Works in a team environment to accomplish everyday tasks in a collegial manner.
- Other duties as assigned.
Benefits
- Medical, Dental, and Vision are available after 30 days of hire
- Short-term disability and life insurance, along with many ancillary options.
- 401 (k) available after 90 days of hire
- Excellent growth and advancement opportunities
- Discounts on services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
