Front Desk Receptionist

Las Vegas Rescue Mission•Las Vegas, NV

11d•Onsite

About The Position

The Front Desk Receptionist, working within the Administrative Department under the Director of Administration, is responsible for day-to-day office operations, including Accounting, Human Resources, and IT functions. This role provides administrative support to the CEO & COO and requires effective verbal and written communication with facility staff, residents, volunteers, donors, and customers. Essential skills include organization, attention to detail, multitasking, and quick thinking.

Requirements

Minimum 1 year of Front desk and customer service experience.
High School Education or equivalent.
Excellent written and verbal communication skills.
Friendly and professional demeanor.
Ability to juggle multiple projects with accuracy.
Strong organizational skills.
Intermediate knowledge of MS Word, MS Excel and MS Outlook, Adobe Acrobat and Google workspace.
Excellent customer service skills.
Reliable, consistent and self-regulating.

Nice To Haves

Previous experience in a non-profit environment an asset.

Responsibilities

Welcome and check in Visitors.
Answer, screen and forward phone calls to the proper department.
Manage voicemail mailbox: respond to general inquiries and/or forward to proper department.
Receive, sort and distribute daily mail and deliveries.
Sort Donation mail for processing.
Ensure reception area is tidy and presentable.
Assist with preparation for special events and other operational activities as requested.
Assist with reconciling, data-entry, maintaining In-Kind donations sheets and receipts, and other clerical duties as needed.
Assist Development Department with stuffing and mailing ‘Acknowledgement’ letters and other clerical duties, as needed.
Assist with maintaining office supply and orders.
Maintain office equipment, to include keeping areas clean, scheduling service calls and supplies for copiers and other equipment.
Maintain strict confidentiality on all matters within office in accordance with LVRM policies.
Self-starter, critical thinker and problem solver. Ability to keep busy during down times.
Take direction, communicate and collaborate effectively with others.
Other duties as assigned by supervisor.