Afternoon Front Desk Receptionist

Nashville Toyota North•Nashville, TN

7d•Onsite

About The Position

Nashville Toyota North in Nashville, TN is looking to hire a full-time Front Desk Receptionist to work the afternoon shift. This entry-level office position earns a competitive starting wage of $17/hour. We provide excellent benefits, including medical, dental, paid time off (PTO), life insurance, employee discounts, an IRA bonus match program, a Christmas fund program, a Christmas party, and opportunities for advancement through internal promotions. Our team also enjoys discounted oil changes, free unlimited car washes, and free lunches during Saturday shifts. As a Front Desk Receptionist, you serve as the face of our car dealership. Using your excellent customer service skills, you greet guests as they enter the showroom and ensure they feel comfortable. When customers call for information, you answer the phone in a timely manner and direct the call to the appropriate personnel. You maintain a calm and professional demeanor when speaking to customers, even when they're upset with the service they've received. In addition, you cross-train to help with our back desk area and are happy to take on any task that comes your way. You also issue temp tags through our online system as well as maintain deal folders and ensure they're ready for our sales team. Our front desk area is always clean and tidy under your watch. You enjoy having a job that uses your strong administrative and office skills, and you take great pride in knowing your hard work keeps our dealership running at optimal levels!

Requirements

At least 18 years old
Valid driver's license and a clean driving record
Authorization to work in the U.S.
Excellent customer service skills
Excellent verbal and written communication skills
Ability to balance multiple tasks while demonstrating good time management
Highly organized and attentive to detail
Ability to work well in a collaborative environment

Nice To Haves

Front desk experience is preferred

Responsibilities

Greet guests as they enter the showroom and ensure they feel comfortable.
Answer the phone in a timely manner and direct the call to the appropriate personnel.
Maintain a calm and professional demeanor when speaking to customers, even when they're upset with the service they've received.
Cross-train to help with our back desk area.
Issue temp tags through our online system.
Maintain deal folders and ensure they're ready for our sales team.
Keep the front desk area clean and tidy.