Front Desk Receptionist

USPI•Glen Burnie, MD

2d•$18 - $26•Onsite

About The Position

At SurgCenter of Glen Burnie, we believe health and care are inseparable. We provide a high-quality, patient-focused experience in a professional and service-oriented surgical environment. Our facility is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) and specializes in General Surgery, ENT, Podiatry, Orthopedic Surgery, Pain Management, and Outpatient Joint Replacement procedures. We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to serve as the first point of contact for patients, visitors, physicians, and staff. This role is essential to creating a welcoming patient experience while supporting front office operations, medical records management, and regulatory compliance.

Requirements

High school diploma or GED required.
Prior experience in a medical office, ambulatory surgery center, physician practice, or healthcare setting preferred.
Experience with medical records management or health information functions preferred.
Knowledge of HIPAA regulations and patient confidentiality requirements.
Strong customer service and communication skills.
Proficiency with Microsoft Office and electronic health record systems.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.

Responsibilities

Greeting patients
Managing front office activities
Coordinating communications
Scheduling appointments
Maintaining records
Supporting administrative functions
Serving as the facility's designated custodian of medical records
Ensuring requests for records are processed accurately, confidentially, and in compliance with applicable regulations and facility policies