Front Desk / Receptionist/

Red River ENTAlexandria, LA
$13 - $14Onsite

About The Position

Join our dynamic team at Red River ENT as a Front Desk / Receptionist, where you will be the welcoming face of our practice in Alexandria, LA. This role is perfect for individuals who thrive in a fast-paced environment and are passionate about providing exceptional patient service.

Requirements

  • High school diploma or equivalent; additional certification in medical office administration is a plus.
  • Proven experience as a receptionist or in a similar role in a healthcare setting.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with attention to detail.
  • Proficient in using office equipment and scheduling software.
  • Ability to handle sensitive information with confidentiality.
  • Friendly demeanor and a passion for helping others.

Responsibilities

  • Greet patients and visitors warmly, ensuring a positive first impression.
  • Manage multi-line phone systems, answering calls and directing them appropriately.
  • Schedule appointments and maintain an organized calendar for providers.
  • Handle patient check-in and check-out processes efficiently.
  • Collect and verify patient information and insurance details accurately.
  • Assist with billing inquiries and process payments as needed.
  • Maintain a clean and welcoming reception area.
  • Collaborate with medical staff to ensure smooth office operations.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Profit sharing
  • Vision insurance
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