Front Desk Receptionist (Casual/On-Call)

Haisla Nation•Area C (Butedale/Kitlope/Kitsumkalum), BC

1d•Onsite

About The Position

Reporting to the Manager, Administration, the Front Desk Receptionist ensures the smooth and efficient execution of the Haisla Nation's administrative activities by acting as the first point of contact for the organization, welcoming and directing clients. This position operates from the head office’s front desk and performs a variety of administrative tasks to ensure organizational effectiveness and efficiency, while working in a fast-paced, multi-tasking environment.

Requirements

High school diploma or equivalent.
Excellent interpersonal and communication skills, both verbal and written, with the ability to engage effectively with diverse stakeholders.
Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.
Strong analytical, problem-solving, and decision-making skills.
Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint), search engines, and Outlook/email.
Willingness and ability to learn new programs.
Satisfactory completion of criminal records check (with vulnerable sector screening if relevant).

Nice To Haves

Experience working for a band government or Indigenous organization is an asset.

Responsibilities

Act as first point of contact for the head office, including managing general telephone inquiries and receiving visitors in a professional manner; listen and communicate in a respectful manner.
Compose, compile, and prepare correspondence and documentation for internal and external meetings and records.
Coordinate smooth communication between internal departments; schedule and confirm appointments.
Ensure files and information recording systems are maintained to produce current and accurate statistics and reports.
Sort and distribute incoming mail and faxes; ensure timely mailing of outgoing correspondence.
Update and maintain general administrative documentation (e.g., internal phone directories; forms; pamphlets; etc.).
Coordinate room bookings and assists meeting organizers with room set-up, catering options, amenities, etc.
Assist with data entry and filing tasks; prepare, maintain, and control a variety of office records with confidential information.
Provide clerical support as needed.
Order and maintain adequate stock of stationery and office/kitchen/washroom supplies as required.
Utilize HN's Purchase Order System.
Ensure the office, including the kitchen and common areas, are kept clean and presentable.
Operate office equipment and carry out minor maintenance such as maintaining printers, cleaning glass, and office organization.
Monitor and report office equipment malfunctions.