Front Desk Receptionist

Whitewater Eye Centers LLC • Greenville, OH

20d • Onsite

About The Position

This individual is responsible for greeting patients as they check in and out; answering the phone and scheduling appointments; obtaining/verifying patient information; scheduling follow up appointments; enter charges and payments; processing end of day reports.

Requirements

• High school diploma or equivalent.
• Two years minimum experience in customer service.
• Excellent customer service and communication skills.
• Accurate data entry.
• Ability to work as a team member.
• Management of multiple tasks simultaneously.
• Motivation to succeed.
• Strong organization with attention to detail.
• Empathetic personality with concern and respect for patients’ needs.
• Composure under pressure.

Nice To Haves

• medical office experience preferred

Responsibilities

• Greet, check-in patients (with a smile and eye contact before patient reaches desk if possible)
• Obtain/update patient demographic information, scanning in insurance cards
• Print patient demographic page for patient signature and fee ticket; get signature of financial policy. Give patient privacy notice.
• Put the chart up in the bin for clinic staff to pick up.
• Check patients out, making next appointments or recall, entering charges, payments and adjustments.
• Process end of day reports and deposits; fax or put in Janet’s bin
• Follows up with patients who did not show for appointment according to guideline.
• Assists in general office duties and other duties, as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED