Front Desk Receptionist - Full-Time
Ginger Cove•Annapolis, MD
•$16 - $18•Onsite
About The Position
Join Ginger Cove, a premier life-care retirement community in Annapolis known for exceptional service, a welcoming atmosphere, and a commitment to enhancing the lives of our residents. We are currently seeking a Full-Time Receptionist to serve as the first point of contact for residents, families, visitors, vendors, and staff. This position is ideal for someone who enjoys helping others, providing outstanding customer service, and working in a professional and supportive environment.
Requirements
- High School diploma or equivalent required.
- Excellent interpersonal and communication skills.
- Must be proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Must have experience using general office equipment (i.e. postage machine, telephones, copier, fax machine, etc.).
- Must present self in a professional manner, display genuine concern for elderly, and tact in dealing with others.
- Must have completed or be willing to complete educational requirements imposed by State regulations within the specified timeframe.
Responsibilities
- Welcome residents, visitors, vendors, contractors, and family members with professionalism and warmth
- Answer and direct incoming phone calls efficiently and courteously
- Create and process work order requests for residents and staff
- Assist residents with transportation requests, guest room reservations, and activity information
- Maintain front desk records, key logs, directories, and communication logs
- Provide general administrative support to various departments
- Assist residents with copying, faxing, and other clerical needs
- Communicate important updates and information to appropriate departments
- Help ensure smooth daily operations at the front desk
Benefits
- Medical, dental, and vision insurance
- Retirement plan with employer match
- Paid time off (accrual-based)
- Tuition assistance & scholarship programs
- Employee referral bonus program
- Annual bonus opportunities
- Employee recognition programs
- Additional voluntary (ancillary) benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
