Front Desk Receptionist (Leominster)

DENTAL DREAMS•Leominster, MA

14d•Onsite

About The Position

Dental Dreams LLC in Leominster, MA, is now hiring Front Desk Receptionists to join their talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. The company is also interested in training those seeking to become Dental Assistants in their On-The-Job Trained (OJT) Program. KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in multiple states and Washington, DC, dedicated to providing high-quality dental services in first-class facilities to people in underserved communities. Their mission is to deliver the highest patient satisfaction in modern first-class facilities, with a talented and dedicated staff as the cornerstone of their success.

Requirements

Customer Service experience

Nice To Haves

Dentrix and/or Eaglesoft
Training to become Dental Assistants
Training to become Office Managers

Responsibilities

Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans