Part time Front Desk Receptionist

Army Navy Country ClubArlington, VA
Onsite

About The Position

The Front Desk Receptionist will be responsible for being the first point of contact for incoming calls and visitors while exhibiting a polite and professional demeanor. Army Navy Country Club is a prestigious private, member-owned institution with a history dating back to 1924. Spanning 488 acres across two campuses located in Arlington and Fairfax, Virginia. The Club provides employees with opportunities to contribute to essential operations. As the first point of contact for our members and guests, you will play a vital role in creating a welcoming atmosphere. Your responsibilities will include answering any question a member might have and ensuring their needs are met promptly and professionally, all while upholding the club's high standards of hospitality and member satisfaction.

Requirements

  • Professional appearance and demeanor
  • Strong communication skills with the ability to speak English fluently
  • Strong customer service orientation
  • Excellent interpersonal skills
  • Strong computer skills
  • Excellent phone etiquette
  • Must be personable, reliable, committed, organized and professional
  • Mature individual with a reliable and dependable work ethic
  • A team player who is also self-sufficient and able to work independently
  • Proficient knowledge of computers, email and all Microsoft Office programs
  • Knowledge of operating office machines including copier, fax machine, printer and laminating machine.

Nice To Haves

  • Knowledge of greater Arlington, local roads and landmarks is useful in this position.
  • 1+ year of customer services experience preferred

Responsibilities

  • Greeting guests entering the organization and directing them to their correct destination, dealing with inquiries from our members and the public
  • Answering the telephone and operating a switchboard
  • Responsible for the organization and appearance of the Front Desk, lobby, reception area and coat room.
  • Perform various administrative support tasks for the managers, catering office, administrative and other staff as needed.
  • Assist as a Coat Check Attendant as needed.

Benefits

  • Complimentary Meals
  • Club-sponsored Staff Events
  • Five Star Employee Recognition Program
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