Front Desk Receptionist (PRN)

PACS•Dublin, CA

4d•Hybrid

About The Position

Dublin Post Acute and Westerville Post Acute are seeking a dependable, professional, and customer-focused Front Desk Receptionist to provide coverage on a PRN basis between both facilities. This position serves as the first point of contact for residents, families, visitors, and staff, ensuring a welcoming and positive experience while supporting daily administrative operations.

Requirements

High school diploma or equivalent required.
Previous receptionist, administrative, or customer service experience preferred.
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency in Microsoft Office and basic office equipment.
Professional appearance and positive attitude.
Reliable transportation and ability to travel between both locations.

Nice To Haves

Healthcare, skilled nursing, or rehabilitation experience is a plus.

Responsibilities

Provide general administrative and clerical support.
Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
Answer telephone calls and take messages or forward calls.
Check visitors in and direct or escort them to specific destinations.
Inform other employees of visitors’ arrivals and cancellations.
Maintain visitor sign- in log.
Handle incoming and outgoing mail.
Schedule appointments and maintain meeting room bookings.
Maintain and tidy the reception area.
Perform other duties as assigned.
Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
Maintain the confidentiality of all resident care information including protected health information.
Report known or suspected incidents of unauthorized disclosure of such information.