Front Desk Receptionist

Trusted Doctors•Gainesville, VA

24m•Onsite

About The Position

We are looking for a Professional, experienced full time Medical Receptionist for our Pediatric Office in Gainesville, VA. Successful candidate should be computer savvy, patient friendly, efficient team player to join our dedicated staff of medical professionals. Ideal candidate will be energetic, dependable, and organized individuals with excellent communication skills. Hours are 8:00 AM to 5:00 PM, Monday through Friday, with a 1 hour lunch break, and alternating Saturday mornings 8:00 AM to Noon. Our Pediatric office is a GREAT PLACE to work offering excellent benefits such as: Paid Time Off; 401k; Health Insurance and Paid Holidays. A friendly personality and smile are a big plus.

Requirements

High school diploma/GED required (Associate degree preferred)
1 year experience in medical reception is required
1 year experience in customer service is preferred
Electronic Medical Records (EMRs) experience is desirable
Excellent interpersonal skills.
Able to work independently or as part of a team.
Ability to multitask.
Great customer service skills.
Ability to read, understand and follow oral and written communication.
Understanding of Medical Terminology.
Ability to use a computer, practice management software, copier, and fax machine.
Team & service oriented, organized, has good judgment, punctual with stable work history.

Nice To Haves

Associate degree preferred
Electronic Medical Records (EMRs) experience is desirable
A friendly personality and smile are a big plus.

Responsibilities

Provides a welcoming, professional greeting to patients and other visitors.
Answers a high volume of calls in a courteous and professional manner.
Works as part of the team using scheduling matrix to schedule patient appointments.
Performs basic patient care activities including organization of medical records to ensure provider has all the necessary information available during the patient’s encounter.
Performs reception duties in an efficient, professional and courteous manner.
Optimizes patients’ satisfaction, provider time and treatment room utilization by scheduling appointments appropriately and completing check-in process in a timely fashion.
Operate a variety of standard office machines.
Collection of copayments and patient due balances.
Scanning reports and filing into EHR.
Collection, entry and verification of demographic and insurance information.
Other duties that may be assigned by supervisor.