Front Desk / Receptionist

Minnesota Urology P.A. • Edina, MN

8d • $18 - $23 • Onsite

About The Position

Minnesota Urology P.A. is hiring a full-time Front Desk/Receptionist to support a smooth, welcoming check-in experience at our Edina clinic. This role exists to keep patient flow organized, communication clear, and registration accurate from the moment patients arrive.

Key responsibilities include answering and routing calls on a multi-line phone system; checking in and registering patients; verifying demographics, referrals, and insurance eligibility; collecting co-pays; and entering information accurately in Athena. You’ll also help ensure needed records are available for appointments, follow clinic supply protocols, maintain a professional reception area, and complete the daily deposit and balancing process.

Requirements

• High school diploma or GED
• Minimum 1 year front desk experience
• Appointment scheduling experience

Nice To Haves

• Clinic experience strongly preferred
• Insurance knowledge a plus

Responsibilities

• Answering and routing calls on a multi-line phone system
• Checking in and registering patients
• Verifying demographics, referrals, and insurance eligibility
• Collecting co-pays
• Entering information accurately in Athena
• Ensuring needed records are available for appointments
• Following clinic supply protocols
• Maintaining a professional reception area
• Completing the daily deposit and balancing process
• Getting the reception space ready for clinic hours
• Reviewing the schedule to anticipate busy periods
• Greeting new and returning patients
• Tracking down missing paperwork
• Coordinating with teammates to keep visits on time
• Staying organized as priorities change
• Completing end-of-day items

Benefits

• Medical, Dental, and Vision coverage
• 401(k)
• Life Insurance (including Basic Life)
• Short- and Long-Term Disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA), including Dependent Care
• Critical Illness, Hospitalization, and Accident coverage
• Competitive salary
• Vacation and Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED