Front Desk Receptionist

Giving Home Health Care•Albuquerque, NM

9d•$19 - $22•Onsite

About The Position

Giving Home Health Care is seeking a friendly, organized, and professional Receptionist for their Albuquerque office. This role serves as the welcoming face of the company, greeting clients and visitors, managing phone calls, handling calendars, and providing administrative support to ensure smooth office operations. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask effectively in a fast-paced environment while delivering exceptional customer service. The company focuses on providing personalized, in-home care to individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy.

Requirements

High school diploma or equivalent required
1–2 years of receptionist, administrative support, or customer service experience
Strong communication skills, both verbal and written
Excellent organizational skills with a high level of attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office Suite (Outlook, Word, Excel) required
Strong interpersonal skills with the ability to build and maintain professional relationships across departments
Demonstrated ability to work both independently and collaboratively within a team environment
Strong problem-solving skills with a service-oriented mindset
Ability to maintain confidentiality and professionalism in a healthcare setting
Must successfully complete a required background check through the Department of Health

Nice To Haves

Experience with Salesforce or similar CRM systems preferred
Experience with RingCentral or similar phone systems preferred
May be required to travel to Santa Fe to support office

Responsibilities

Serve as the first point of contact by greeting and assisting all visitors, clients, caregivers, vendors, and employees in a professional and courteous manner
Answer and route incoming calls promptly and appropriately
Manage incoming and outgoing mail, packages, and document distribution
Coordinate electronic faxing and ensure timely routing of documentation to appropriate departments
Maintain office supply inventory, including general office, snack, and medical supplies, and submit orders as needed
Maintain a clean, organized, and professional reception and office environment
Provide administrative support to multiple departments and assist with assigned projects and operational needs
Prepare, process, and mail notification letters to physicians and patients as required
Assist with patient-related administrative tasks, including audits and compliance support activities
Confirm patient appointments as directed
Support employee and patient engagement initiatives, including promotional materials and office events
Assist with coordination of facility work orders and vendor communication
Support meeting documentation, including meeting minutes when needed
Collaborate across departments to support operational efficiency and communication
Perform additional duties as assigned

Benefits

Paid Time Off with additional accrual opportunities based on tenure.
Sick Leave and Bereavement Leave.
9½ Paid Holidays + Floating Holidays + Birthday Holiday.
Overtime pay at time and a half.
Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance effective after the first full month of employment.
Company-paid dental, vision, and term life coverage.
401(k) Plan with company match.
$150 annual Lifestyle Reimbursement Program.
Mental wellness support through Modern Health for employees and dependents.
Competitive mileage reimbursement at federal reimbursement rates.
Tuition Reimbursement Program.
$100 monthly cell phone reimbursement after one month of employment.
Employee Assistance Program and Employee Appreciation Program.