Weekend P/T Front Desk

Campbell Property Management

14h•Onsite

About The Position

The Front Desk Receptionist serves as the first point of contact for residents, guests, vendors, and visitors to the Homeowners Association. This role is responsible for providing excellent customer service, managing front desk operations, and supporting HOA management with administrative and communication tasks.

Requirements

Excellent customer service skills
Professional and courteous demeanor
Ability to answer phone calls, emails, and inquiries
Ability to maintain visitor logs and monitor building access
Ability to assist residents with general questions
Ability to receive and distribute mail and packages
Ability to maintain a clean and organized front desk area
Ability to report maintenance issues, security concerns, or resident complaints
Proficiency in filing, data entry, notices, and scheduling
Ability to support HOA events, meetings, and community communications

Responsibilities

Greet residents, guests, and vendors in a professional and courteous manner
Answer incoming phone calls, emails, and inquiries; route messages appropriately
Enforce HOA policies regarding guest access, parking, and amenities
Maintain visitor logs, issue passes, and monitor building access
Assist residents with general questions regarding HOA rules, amenities, and community services
Receive and distribute mail, packages, and deliveries
Coordinate vendor access and notify residents or management as needed
Maintain front desk area to ensure a clean, organized, and welcoming environment
Report maintenance issues, security concerns, or resident complaints to management
Assist with administrative tasks such as filing, data entry, notices, and scheduling
Support HOA events, meetings, and community communications when required