Front Desk Receptionist

Cosmetic Physician PartnersLambertville, MI
Onsite

About The Position

As the first point of contact for our patients, our Front Desk team plays a vital role in creating the warm, welcoming, and professional experience that sets Angie Scott Skin Health apart.

Requirements

  • Minimum of 2 years of experience in a customer facing environment.
  • Experience managing phone systems.
  • Excellent communication, organizational, and multitasking abilities.
  • Proficiency in computer systems and typing skills.

Nice To Haves

  • Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.

Responsibilities

  • Greet and check-in patients, ensuring a warm and professional welcome.
  • Collect patient information and enter it into the system.
  • Escort patients to exam rooms, ensuring they are comfortable.
  • Maintain cleanliness and organization of exam rooms between appointments.
  • Process patient check-outs and collect required fees.
  • Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.
  • Prepare patient charts and handle all administrative tasks efficiently.
  • Ensure the waiting area remains comfortable and tidy.
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