Front Desk Receptionist

Aston Carter•New York, NY

6d•$22 - $22•Onsite

About The Position

The Receptionist provides high-level administrative and front desk support, ensuring a welcoming and professional experience for all visitors and callers. This role manages incoming inquiries, coordinates packages and badges, maintains records and schedules, and performs a variety of clerical and administrative tasks to support executives, staff, and guests in a high-profile environment.

Requirements

Strong verbal and written communication skills to interact effectively with visitors, executives, and colleagues.
Excellent customer service skills with a friendly, welcoming, and professional demeanor.
Ability to multitask and manage several front desk and administrative activities simultaneously.
Ability to work independently and manage time effectively in a busy reception environment.
Strong organizational skills with attention to detail when maintaining logs, records, schedules, and documents.
Ability to keep information organized and confidential, demonstrating discretion and reliability.
Previous experience using computer applications such as Microsoft Word, Excel, and PowerPoint.
High school diploma or equivalent.
0–2 years of experience in reception, front desk, customer service, or administrative support roles.

Nice To Haves

Experience in customer service, data entry, and front desk operations.
Demonstrated professionalism in interactions with clients, executives, and high-profile guests.
Very organized, with the ability to prioritize tasks and follow through on responsibilities.
Quick learner who adapts well to new systems, processes, and technologies.
Patient and composed when handling a variety of visitor and caller needs.
Comfort interacting with celebrities and high-profile individuals in a discreet and respectful manner.
Experience handling badging processes for daily visitors and special events.
Ability to support administrative tasks such as photocopying, binding, and preparing mailers.
Professional appearance suitable for a high-profile corporate environment.

Responsibilities

Greet and warmly welcome lobby guests, visitors, and VIPs, ensuring a professional first impression.
Direct visitors to the appropriate person or department and provide accurate information as needed.
Answer and manage telephone calls and console switchboard, including routing calls and taking messages.
Receive, log, and send packages via couriers, ensuring proper handling and timely delivery.
Maintain visitor logs and call records, ensuring information is accurate, organized, and up to date.
Issue and manage security passes and badges for daily visitors, events, and special guests.
Check visitors and guests into the system, verifying identities and following security protocols.
Maintain the schedule and equipment for boardrooms, ensuring rooms are prepared and ready for meetings.
Perform general clerical duties including typing, filing, photocopying, binding books, and preparing mailers.
Provide administrative support to executives and staff, including handling front desk office duties and assisting with day-to-day needs.
Support event-related activities by managing badging and check-in processes for attendees.
Handle C-suite and high-profile guest interactions with discretion, professionalism, and excellent customer service.
Keep information organized and confidential, adhering to privacy and security guidelines.
Learn and adapt quickly to new processes, tools, and procedures to support evolving front desk operations.