Front Desk Receptionist

PACSNapa, CA
Onsite

About The Position

Napa Post Acute is seeking a friendly, organized, and dependable Front Desk Receptionist to join their team. This role serves as the primary point of contact for residents, families, and visitors, fostering a welcoming atmosphere and supporting daily facility operations. Beyond front desk duties, the position involves assisting with ordering and organizing nursing supplies to ensure the clinical team has necessary resources for excellent care. Napa Post Acute, part of PACS, is dedicated to revolutionizing post-acute healthcare and support services. Founded in 2013, PACS comprises numerous independent operating subsidiaries and ancillary services, offering a mission-driven care model that combines national support with local decision-making. The organization also connects individuals with healthcare careers, focusing on qualifications, experience, geographic preferences, and cultural fit. Napa Post Acute is committed to diversity and inclusion, welcoming applicants of all backgrounds and basing employment decisions on merit and business needs.

Requirements

  • Positive attitude and strong customer service skills
  • Organized with strong attention to detail
  • Ability to multitask in a busy environment
  • Reliable attendance and punctuality
  • Basic computer skills (email, Microsoft Office, phone systems)

Nice To Haves

  • Healthcare, receptionist, or administrative experience is a plus

Responsibilities

  • Greet residents, families, and visitors with professionalism and warmth
  • Answer incoming phone calls and direct them appropriately
  • Take accurate messages and assist with general inquiries
  • Maintain a clean, welcoming, and organized front lobby area
  • Assist with ordering, receiving, and organizing nursing supplies
  • Support administrative tasks such as filing, copying, and data entry
  • Help coordinate communication between departments

Benefits

  • Competitive pay $20–$23/hr depending on experience
  • Supportive leadership and team-oriented environment
  • Opportunity to grow within a respected post-acute care facility
  • Meaningful work supporting residents and healthcare staff
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