Front Desk Receptionist

Touchmark • Spokane, WA

6d • $20 - $22 • Onsite

About The Position

At Touchmark, the ladies and gentlemen who serve in our communities don't just come to a job, they come to be part of something bigger - a mission focused on enriching people's lives. In the process of doing that, they grow, have fun, and develop lifelong skills. In a recent survey, 9 out of 10 team members said they have the opportunity to do what they do best every day. If you are looking for a place where you can build relationships, explore underused talents, and make a difference every day, apply now or come see us about joining our team. Touchmark on South Hill is Spokane’s leading full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services, and amenities. We are currently seeking the right person to join our team as a Front Desk Receptionist. This is more than a traditional front desk position. Our overnight team member must remain alert, responsive, and comfortable working independently, while helping maintain a safe, welcoming environment for our residents.

Requirements

• Previous overnight/NOC shift experience and understands the importance of remaining alert and dependable throughout the night
• Warm, friendly, professional, and comfortable working independently
• At least 18 years old with a High School diploma or equivalent
• A valid Washington driver’s license and clean driving record
• Enjoys working with older adults
• Willing and able to act as a First Responder
• Can remain calm and make sound decisions during emergencies
• Dependable, works well with others, and maintains a positive attitude
• Able to walk or stand for prolonged periods
• Willing to work weekends and holidays

Nice To Haves

• Previous experience successfully working overnight, NOC, graveyard, or similar shifts is strongly preferred.

Responsibilities

• Answer and monitor phone lines and professionally assist residents, visitors, families, and staff.
• Assist residents with transportation requests, guest reservations, dining and life enrichment sign-ups.
• Monitor medical alert systems and promptly follow emergency-response protocols.
• Act as a First Responder during emergencies and escort emergency personnel to the appropriate location when needed.
• Monitor and cover the interior and exterior areas of our campus throughout the overnight shift.
• Respond quickly to resident needs, emergencies, and unexpected situations.
• Operate company vans, trucks, and golf carts as needed.
• Communicate important overnight incidents and concerns to the appropriate team members.
• This is an active position that may require prolonged walking and standing, as well as the ability to move quickly throughout our campus when responding to an emergency.

Benefits

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• Employee Resource Program
• Supplemental insurance options

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED