000260 - PSA Clinical-Front Office - Front Office Support

Panoramic HealthPort Charlotte, FL
Onsite

About The Position

We are seeking a friendly, professional, and detail-oriented Front Desk Receptionist to join our busy nephrology office. The ideal candidate will provide excellent customer service while ensuring efficient front-office operations and a positive patient experience.

Requirements

  • Previous medical office or front desk experience preferred
  • Strong customer service and communication skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Basic computer proficiency and data entry skills
  • Excellent organizational skills and attention to detail
  • We are looking for a team player who is dependable, professional, and committed to providing outstanding patient care and service.

Nice To Haves

  • Experience with Athenahealth (Athena EMR) is highly desirable
  • Knowledge of insurance verification and medical office procedures is a plus

Responsibilities

  • Greet and check in patients in a courteous and professional manner
  • Answer and direct incoming phone calls
  • Schedule, reschedule, and confirm patient appointments
  • Verify and update patient demographics, insurance information, and other required documentation in the electronic medical record (EMR) system
  • Assist patients with registration forms and office procedures
  • Maintain accurate patient records and ensure data integrity
  • Communicate effectively with patients, providers, and staff members
  • Perform general administrative and front desk duties as needed
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