Front Desk Receptionist (Traveling)

Anne Arundel Dermatology•Glen Burnie, MD

22h•$17 - $22•Hybrid

About The Position

At Anne Arundel Dermatology, we provide exceptional care to our patients and each other. Founded over 50 years ago with a mission to offer the highest quality and full spectrum of medical, surgical, and esthetic skin care services, Anne Arundel Dermatology has assembled a team of top dermatologists across the Mid-Atlantic and Southeastern states. With over 250 clinicians and 110+ locations in 7 states, we are a thriving and growing practice seeking talented individuals. We are committed to continuous training and education for our physicians and staff, staying at the forefront of dermatology advancements, including research, emerging treatments, new medications, and prevention methods. Anne Arundel Dermatology offers more than just a job; we provide intensive hands-on training and long-term career growth opportunities from within. If you seek a career in a busy, fast-paced medical office, joining the Anne Arundel Dermatology’s Surgery Center team is the right choice. We are looking for highly motivated, self-starting individuals who work efficiently and are detail-oriented. You will collaborate with a large administrative team and some of the top Moh’s Surgeons in the area. This is an excellent opportunity to be part of our expanding practice or a crucial stepping stone for career advancement in the administrative side of the medical field.

Requirements

High school diploma or equivalent is required.
Minimum of one-year work experience in a medical practice preferred.
Strong background in customer service preferred.
Long-term commitment preferred. If looking to advance, a 2-year commitment required.

Responsibilities

Greet patients in a polite and helpful manner, providing necessary instructions and/or directions.
Answer phones in a timely and professional manner.
Transfer calls or send internal communication to the appropriate team members.
Maintain strict confidentiality in adherence to HIPAA regulations.
Verify and update insurance coverage and patient demographics.
Update patient information and provide necessary forms for completion.
Prepare patient charts for upcoming visits.
Place confirmation calls to confirm patients' upcoming appointments.
Collect copays or fees for services rendered and any past due/current balances, as per the daily check-in process.
Reconcile daily bank(s) and post to the appropriate supervisor at the end of each business day.
Send/receive patient medical records in accordance with HIPAA.
Maintain daily COVID cleaning regulations per the CDC and AAD protocols.
Willing to travel frequently to the following surgery centers: Annapolis, MD; Glen Burnie, MD; Prince Frederick, MD; Berlin, MD (max 2 days per month); Havre DeGrace (max 1x per week).
Perform other duties as assigned by management.

Benefits

Medical, Dental & Vision insurance – effective 1st of the month after date of start
Short-term and long-term disability
Voluntary life (employee, spouse, and child)
Critical Illness
Hospital Indemnity – Effective the 1st of the month following date of hire
Company provided Basic Life/AD&D insurance
Paid time off
Paid holidays
Retirement Savings account
Employee discount on cosmetic services and products