Front Desk Receptionist 12 hours rotating shifts

Perimeter Healthcare•Jackson, TN

6d•Onsite

About The Position

The receptionist performs a variety of tasks, including greeting and routing visitors, processing all incoming telephone calls, delivering messages, distributing mail to staff and residents, providing clerical support, and assisting Human Resources and Accounts Payable as assigned by the Manager. The regular workweek varies based on the assigned schedule.

Requirements

Experience with multi-line phone system and the ability to orally communicate effectively and efficiently with the public, employees and residents.
Minimum typing speed 35 wpm.
Experience with Microsoft Word and Excel required.
Experience with inventory tracking and distribution of office supplies.
Good organizational and filing skills.
Ability to learn to operate and maintain various office machines such as multi-function copiers, fax machines, document binders, digital camera, laminating machines, typewriter and calculator.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Effective negotiation, interpersonal, verbal, research, and problem-solving skills.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Must have knowledge of a wide range of marketing techniques and concepts and be detailed-oriented with ability to oversee projects from origin through execution, the willingness to learn and should be able to flourish in a high growth, dynamic, entrepreneurial environment.
Must have effective communication skills, both oral and written.
Must be a self-starter, think creatively with hands on approach towards business and will need to maintain a positive attitude that promotes teamwork within the company and promotes a favorable image of the company.
At least eighteen (21) years of age.

Nice To Haves

Cross train with the Human Resources department to assist with personnel duties, filing and data entry as assigned as well as the Accounts Payable department.

Responsibilities

Answer all incoming telephone calls in a polite, courteous manner and processes them to the appropriate party in a timely manner.
Take messages for parties not available and ensure that the message is delivered to that individual in a timely manner.
If clinical staff is unavailable, ascertain urgency of call and direct caller to available parties for assistance.
Greet and route all visitors to the facility in a kind, courteous manner insuring that all visitors sign a Visitor Confidentiality Statement and Visitor Log.
Notify charge nurse of resident’s visitors by name so that charge nurse may verify that visitor is on approved visitor list.
Notify charge nurse when resident(s) return from pass.
Provide general clerical support to all areas of the facility under the discretion of immediate supervisor.
Accurately monitor office supply inventory to include organization of supply storage, distribution of supplies and data entry of incoming and outgoing inventory and assist in preparing supply order.
Cross train with the Human Resources department to assist with personnel duties, filing and data entry as assigned as well as the Accounts Payable department.
Maintain a safe work environment by following safety practices within the center and reporting any safety concerns and issues to the Safety Risk Officer immediately.
Maintain a positive work atmosphere by interacting and communicating in a manner that promotes cooperation and teamwork with co-workers, supervisor, residents, families and visitors.
Ensure respect for cultural and religious beliefs and protect patient rights, confidentiality and privacy per the organization’s policies, procedures and code of ethics.
Performs other duties as required by Business Office Manager.