Front Desk Receptionist

Rezolut•Irvine, CA

17h•Onsite

About The Position

Rezolut is a national emerging platform of diagnostic medical imaging services, focused on providing topnotch patient care partnered with innovative technology to achieve better health outcomes. They offer high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services, aiming to be the best in radiology in each region. The Front Desk Receptionist is responsible for providing administrative and clerical support to patients.

Requirements

High School degree or equivalent
Minimum of 1 year of prior medical receptionist experience
Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
Will work under general guidance with some expectation of autonomy.
Has excellent verbal and written communication skills and strong attention to detail.
Has the ability to prioritize tasks and to delegate them when appropriate.
Acts with integrity, professionalism, and confidentiality.
Can work in a fast-paced, patient focused environment with heavy call volume.
Is committed to quality patient care and exceptional customer service.

Nice To Haves

Bilingual in Chinese

Responsibilities

Greets and register patients in a fast-paced radiology facility.
Answers, screens, and directs phone calls to staff in a courteous manner, taking messages as needed.
Schedule appointments and make referrals.
Submits patient demographics and insurance information into the patients’ medical record.
Works as a team to assist clinical and clerical staff and referring physician offices as needed.
Deliver exceptional customer service.
Performs other related duties as assigned.