MedSpa Front Desk Receptionist

Ozark Regional Vein Center•Rogers, AR

7d•Onsite

About The Position

Join the team behind Northwest Arkansas' 2025 Best Weight Loss Clinic. At Renew Aesthetics, we believe every patient experience begins the moment someone walks through our doors. We're looking for a polished, personable, and highly organized Front Desk Receptionist who is passionate about exceptional customer service and excited to be part of a thriving medical aesthetics practice. This is more than a receptionist role- it's an opportunity to become the face of our practice. As the first point of contact, you'll help create a warm, welcoming, luxury experience while ensuring our front office runs seamlessly. If you enjoy building relationships, thrive in a fast-paced environment, and have a passion for aesthetics, wellness, and patient care, we'd love to meet you.

Requirements

A polished, professional appearance and positive attitude.
A genuine passion for delivering five-star customer experiences.
Strong communication and interpersonal skills with the ability to make patients feel comfortable and valued.
Excellent organizational skills and attention to detail.
Ability to multitask, stay calm under pressure, and adapt in a fast-paced medical environment.
Tech-savvy with the ability to quickly learn new software systems.
A dependable team player who is always willing to jump in and support coworkers.
High school diploma or equivalent (required)
Minimum of 2 years of medical office experience (required)
Minimum of 2 years of medical terminology experience (required)
Minimum of 2 years of computer experience (required)

Nice To Haves

Bilingual (English/Spanish) is a plus
Med spa experience is preferred

Responsibilities

Create an exceptional first impression by warmly welcoming every patient with professionalism and genuine hospitality.
Answer incoming calls and patient inquiries with confidence, empathy, and outstanding customer service.
Schedule appointments efficiently while optimizing provider schedules.
Guide patients through a smooth and personalized check-in and check-out experience.
Process payments accurately, including cash and credit card transactions.
Maintain confidential patient records with precision and attention to detail.
Educate patients on our aesthetic treatments, wellness services, skincare products, and current promotions.
Maintain a beautiful, clean, and inviting reception area that reflects our luxury brand.
Monitor and replenish front office and retail inventory.
Utilize multiple software platforms, including Microsoft Office and electronic practice management systems.