Front Desk Receptionist
About The Position
Our Odessa office is looking for a dedicated, outgoing candidate to join their team as a full-time Front Desk Receptionist! We are seeking an energetic and organized Front Desk Professional to join our fast-paced, community-oriented dental practice at our Odessa office. The ideal candidate is friendly, professional, and excels at multitasking in a busy environment. This role is the first point of contact for our patients—welcoming them with warmth and efficiency while managing appointments, patient records, and daily administrative tasks that keep our office running smoothly.
Requirements
- Excellent customer/patient service and verbal communication skills.
- Ability to read, write, speak and understand information and effectively present information one-on-one with patients.
- Ability to apply common sense understanding to carry out details written or verbally instructed.
- Basic computer knowledge
- Ability to work in fast paced, patient-focused environment.
- Organizational skills and Detail oriented
- Interpersonal and Listening skills
- Requires excellent customer service skills.
Nice To Haves
- Experience with dental management software experience is preferred
- Previous dental office experience preferred but not required.
Responsibilities
- Greet and check in patients
- Answering the phone and scheduling appointments
- Maintain patient accounts and records
- Knowing and understanding insurance plan rules and protocols and able to follow them
- Having patience and ability to be sensitive to patient emotions
- Ability to listen to patients and other healthcare workers and follow directions from a Dentist or supervisor.
- Verify patient's insurance
- Insure all record keeping requirements are fully and accurately completed
- Submit claims to insurance companies
- Notify Office Manager of equipment trouble or general safety concerns
- Attend and participate in morning huddles, chart reviews and regular office meetings.
- Follow company policy and procedures
- Understand and follow HIPAA regulations, state and Federal OSHA laws and safety standards and maintain confidentiality.
- Other tasks as assigned.
Benefits
- Health, Dental and Vision Insurance
- 401(k) Retirement Plan
- Paid Holidays & Time Off
- Access to Financial Advisors
- Basic Life & AD&D Insurance
- Voluntary Life Insurance
- Voluntary Short-Term & Long-Term Disability
- On demand Pay > Receive a portion of your check before payday!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
