Front Desk Receptionist

DaMar Staffing Solutions•Granger, IN

40d•$14 - $16•Onsite

About The Position

Responsible for front line administrative support to residents, visitors and internal and external staff and support staff at a medical facility offering assisted living and memory care.

Requirements

High School diploma; or three to five years related experience and or training or equivalent combination of education and experience
Minimum of three years of office experience
Intermediate computer skills; including knowledgeable of Microsoft Office Suite
Must have excellent customer service skills; patience; empathy
Must be able to respond to emergencies in a calm manner

Nice To Haves

Experience working with the elderly is a plus

Responsibilities

Operate telephone switchboard to answer, screen and forward calls, provide information and respond to inquiries; take messages.
Check and handle all voicemails (including those that come through via email).
Greet all residents and guests in a courteous and professional manner; direct or escort individuals to specific destinations.
Daily resident check in/check out; ensure residents are signing the front desk binder.
Enter daily safety and resident falls report; snow log report when applicable.
Monitor Nurse Call system and respond accordingly.
Enter transportation and work order request into system as needed.
Sort and deliver all mail, internal messages and packages to residents and staff.
Reserve the private dining area for residents and guests.
Know emergency call systems and emergency procedures (fire, medical, and police).
Keep immediate supervisor fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
Refer all prospective residents and families to leasing team.
Distribute applications to prospective employees.
Other duties including special projects as assigned.