Front Desk Receptionist
AQUA DERMATOLOGY MANAGEMENT LLC•Smyrna, GA
•Onsite
About The Position
Goodman Dermatology, an AQUA Dermatology portfolio practice, is Florida’s largest and most comprehensive full-service skin care provider in the Southeast. It offers medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology. Medical Receptionists are the first point of administrative contact for patients in the office. They perform various essential office functions, such as greeting, scheduling, and checking patients in and out for their appointments.
Requirements
- High School Degree or equivalent completion.
- 1 -2 years of medical office preferred.
- Excellent oral communication skills; ability to communicate effectively.
- Must be able to work well independently but ask for help when needed—the ability to analyze and interpret information and interact and decipher information telephonically and electronically.
Nice To Haves
- Bilingual candidates are encouraged to apply.
Responsibilities
- Greets and welcomes patients as they arrive for their appointments.
- Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments for services and products.
- Answers the phone while maintaining a polite, consistent manner using proper telephone etiquette; directs calls as necessary.
- Facilitates patient flow by notifying the clinical staff of arrival, being aware of delays, communicating with patients and clinical staff, and checking patients in and out for their appointments.
- Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
- Learns new products and maintains an accurate inventory of all items.
- Ensures a positive experience for each patient through excellent customer service practices.
- Verifies patient health benefits with approved healthcare companies.
- Responsible for scheduling appointments
- Sends out and receives medical records and referrals for patient care.
- Keeps reception area clean and organized.
- Works in a team environment to accomplish common tasks in a collegial manner.
- Other duties as assigned.
Benefits
- Medical, Dental, and Vision available after 30 days of hire
- Short-term disability and life insurance, and many ancillary options.
- 401k available after 90 days of hire
- Excellent growth and advancement opportunities
- Discounts on services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
