Front Desk

Lorien Health Services • Ellicott City, MD

20d • Onsite

About The Position

Lorien Encore is seeking a Part-Time Front Desk Receptionist to be the welcoming face of our community. This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys helping others, and values teamwork. As a Front Desk Receptionist, you will play a key role in creating a positive first impression for residents, families, visitors, and staff. If you’re looking for meaningful work, a supportive team, and opportunities to grow within a respected healthcare organization, we want you on our team! Set on a beautiful country club campus with a stunning five-star facility, Encore at Turf Valley offers more than just an impressive setting — we offer a workplace built on heart, teamwork, and purpose. Since 2010, we’ve been an industry-leading healthcare campus, and our real strength lies in the people who make it all happen — our all-star team of compassionate, dedicated professionals who support each other like family. As part of Lorien Health Services, a recognized leader in healthcare innovation, we use cutting-edge technology and forward-thinking practices to deliver the best possible outcomes for our residents. But here, your growth matters too. At Encore, you won’t just come to work — you’ll build a future, gain experience, and have the full support of a leadership team that works side-by-side with you. Our mission is simple: to help every team member, every family member, and every resident write their own success story.

Requirements

• High school diploma or equivalent (required)
• Previous receptionist, customer service, or healthcare experience preferred
• Strong verbal and written communication skills
• Ability to multitask and remain calm in a busy environment
• Basic computer skills and familiarity with office equipment
• Every other weekend availability required (Saturday & Sunday)

Responsibilities

• Greet residents, visitors, and staff with professionalism and warmth
• Answer and route incoming phone calls efficiently
• Manage front desk operations, including visitor sign‑in and badge distribution
• Maintain a clean, organized, and secure reception area
• Provide general administrative support as needed
• Communicate clearly with clinical and administrative departments
• Uphold HIPAA and confidentiality standards at all times

Benefits

• Paid Time Off – 40 hours (accrual-based)
• 7 Major Holidays – Double-time pay if you work the holiday
• Same Day Pay
• Employee Discounts
• Employee Engagement Program – Earn points, earn rewards
• Professional Development Opportunities
• Referral Program
• Attendance Bonus

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED