Front Desk Receptionist
La Colonia•Hialeah, FL
•Onsite
About The Position
La Colonia Medical Center is seeking a Front Desk Receptionist to serve as the frontline for assistance, communication and information for our patients. This position will provide support for patients, visitors, staff and providers through the greeting, directing, registration process, as well as through duties as phone receptionist. Assists in basic patient service functions, as deemed necessary.
Requirements
- Excellent customer service skills and experience.
- Ability to work in a fast-paced environment.
- Must be able to work with computers and thorough knowledge of Microsoft Office.
- Outstanding communication skills - verbal and written.
- Must be fluent in spoken and written English/Spanish.
- Establish and maintain effective working relationships with coworkers, staff, patients and visitors.
- Excellent verbal and interpersonal communication to deliver a pleasant patient experience.
- High School Diploma or equivalent.
- Must be able to pass a drug test and background screening.
Responsibilities
- Answer telephone calls, provide information and/or route calls according to procedures.
- Efficiently check patients in upon their arrival and departure.
- Schedule patient transportation services.
- Coordinates all scheduling of office visits, prepares and enters demographic registration data into computer system.
- Facilitate patient flow by notifying the clinical staff of patient arrival, being aware of delays and communicating such with patients and clinical staff.
- Perform basic clerical and other duties as assigned.
Benefits
- medical insurance
- dental insurance
- vision insurance
- life insurance
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
